Understanding the accessible tourism market
Watch the slideshow (8 minutes reading)
https://www.slideshare.net/ivorambrose/marketing-lombard-itineraries-spoleto-enatambrosesmallfile

Understanding the accessibility of your venue or service: Toolkit and Guidelines for making an accessibility self-assessment
Download the documents:
Toolkit for accessibility self-assessment.pdf
Guidelines for improving accessibility.pdf

Get training in accessibility, disability awareness and customer service
Visit the ALL webpage and download the documents:
http://www.acrosslombardslands.eu/deliverables/#118-training-formazione-usposabljanje
or
Choose from these free online Training Courses:
– ETCAATS Introduction to Accessible Tourism (requires registration)
– T-Guide Training for professionale Tourist Guides (requires login)
http://www.accesstraining.eu/